OUR VALUES

Here at East View Housing we strive to provide the very best specialist support for our residents, in high quality home environments. Our goal is to give individuals the opportunities they need to develop and succeed in life.

To ensure the very best care for our residents, we promise to provide individuals with safe, comfortable housing within a friendly environment. All of our staff are highly trained, caring professionals who have a wealth of experience in working with people with a variety of needs. We also offer a tailored service for each individual to ensure they are getting the most out of their time with us. Personal development and community integration are high priority, ensuring residents live full and interesting lives.

We understand that everyone is different, which is why we strive to respect each individual’s beliefs, choices and individuality.

We respect our residents’ rights to privacy and dignity, whilst allowing them to enjoy as much independence as possible.

OUR COMPANY VISION

Since its founding in 1989, the vision of the company has been to move away from institutional models toward Person-led services that treat every resident as an individual with unique beliefs and potential.

OUR VALUES INCLUDE:

CORE VALUES

Individuality
Providing a person-led service that respects each resident’s unique beliefs and choices.

Independence
Creating opportunities for residents to develop life skills and be involved and be part of the local community

Specialist Care
Ensuring a highly trained staff team capable of supporting complex needs such as Autism, Epilepsy, and Positive Behaviour Support (PBS)

Quality Environments
Operating small comfortable homes that ensure everyone feels valued and involved in their living space

KEY VALUES OF SERVICE

Person-Led Life Planning
Utilising comprehensive digital support plans created with residents, families, advocates and key workers to identify personal goals, wants and wishes

Small-Scale Homely Environments
Operating 12 residential services designed for smaller groups to ensure everyone is supported, involved, and feels a true sense of belonging

Specialist Expertise
Focussing on ensuring and maintaining a staff team with a comprehensive skill set in complex areas such as Autism, Epilepsy, and Positive Behaviour Support (PBS)

Community Integration & Enrichment
Actively encouraging residents to access local facilities in Hastings and St Leonards on sea and offering opportunities for further education, voluntary work and employment

Rights and Advocacy
Placing resident rights at the forefront of their philosophy, ensuring individuals are supported to exercise their civil rights and maintain control over their own lives

RESIDENT CHARTER OF RIGHTS

This information is shared with residents and their families as part of our transparent and inclusive approach:

Right to Dignity and Respect
You will always be treated as an equal, with your personal belief, choices and individually respected.

Right to Person-Led Care
You have the right to a service and support plans that you help create, reflecting you as an individual and ensuring your care meets your unique aspirations.

Right to Independence
We support your autonomy and right to choose how you live your life, including integrating into the local community.

Right to Privacy
Your personal space, confidentiality, and private life are always protected.

Right to Choice and Consent
You have the right to make your own decision about your care, food, and daily activities, and your consent must be sought before any decisions are made.

Right to Voice and Complaint
You have the right to express your views and have any complaints dealt with quickly and fairly without fear of being treated differently.

If you are interested in joining our amazing team at East View Housing, we would love to hear from you!