Introduction

An introduction to East View Housing Management Ltd

Section A. Staffing

  1. Alcohol and Drugs
  2. Code of Conduct
  3. Confidentiality
  4. Disciplinary Procedure
  5. Equality: Diversity & Inclusion
  6. Gifts
  7. Grievance Procedure
  8. Harassment, Bullying and Gossip
  9. Personal Relationships at Work
  10. Recruitment 
  11. Redundancy
  12. Right to Search
  13. Staff Induction
  14. Staff Personal Files and Records
  15. Supervision
  16. Time Keeping
  17. Training

SECTION B. Company Management

  1. Annual Development Plan for Quality Assurance
  2. Compliments and Recommendations
  3. D.B.S
  4. Dealing with Emergencies
  5. Lone Workers
  6. On-Call Procedure
  7. Pets
  8. Policies, Procedures and Codes of Practice
  9. Reporting of Criminal Acts
  10. Smoke Free
  11. Social networking & Video sharing websites
  12. Use of Computers at Work 
  13. Using the Telephone
  14. Using Vehicles at Work
  15. Visitors
  16. Whistleblowing
  17. Working with Volunteers

SECTION C. Company Responsibility

  1. Applications for Access to a Deceased Care Records
  2. Challenging Behaviour – P.B.S
  3. Concerns and Complaints for Clients
  4. Contracts & Statements of Terms and Conditions
  5. Discharge
  6. In the Event of the Death 
  7. Key Working
  8. Medication
  9. Missing Persons
  10. Personal Finances 
  11. Record Keeping and Access to Files
  12. Referrals and Admissions
  13. Requests for Attendance of G.P (urgent and non-urgent)
  14. Safeguarding
  15. Temporary Shared Room Agreement
  16. GDPR (General Data Protection Regulations)
    16.1 Retention of Personal Data
    16.2 Obtaining Consent from Employees
    16.3 Obtaining Consent from Service Users
    16.4 Access Request
    16.5 Security of Personal Data
    16.6 Data Breach
    16.7 GDPR Staff Training
    16.8 Internet Privacy Notice

SECTION D. Individual needs and lifestyle

  1. Client Illness & Healthcare
  2. Clients Belongings
  3. Continence Promotion
  4. Education & Occupation
  5. End of Life Care
  6. Falls Prevention – Assessment & Management
  7. Falls Risk Assessment Tool
  8. Mental Capacity & DoLs. Request for Authorisation
  9. Mental Capacity & DoLs.
  10. Mental Capacity & Functions of Daily Living Assessment Guidance
  11. Mental Capacity & Functions of Daily Living Assessment
  12. Nutrition & Hydration
  13. Personal Support
  14. Positive Attitude to Risk Guidelines
  15. Positive Attitude to Risk
  16. Pressure Relief
  17. Privacy: Dignity: Choice & Control
  18. Sexuality & Relationships
  19. Support Plans & Reviews
  20. Use of Bed Rails – Assessment
  21. Use of Bed Rails

 

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